Tesla Towing: How to Request the Right Tow Truck
Request a flatbed and follow the Tesla manual for Transport Mode and loading. A vehicle that cannot enter Transport Mode may need dollies or self-loading skates.
Request a flatbed and follow the Tesla manual for Transport Mode and loading. A vehicle that cannot enter Transport Mode may need dollies or self-loading skates.
What to do right now
- Open the manual in the car or app
- preserve charge for Transport Mode if possible
- report battery or underside damage.
Use the right equipment and method
Load in the approved direction using designated points. Never drag locked wheels or attach a winch to suspension or body parts.
What to tell the dispatcher
- Tesla model and year
- charge level
- screen access
- wheel condition
- keys or phone key
- pickup access.
A clear description helps the provider choose suitable equipment before leaving and reduces avoidable delays at the pickup point.
What can change the price
- Flatbed
- skates
- locked wheels
- garage clearance
- distance
- and destination access.
Ask for an itemized estimate, included mileage, accepted payment methods, and any condition that could change the quote. The listed provider sets the price and arrival time.
Frequently asked questions
Tesla Towing: How to Request the Right Tow Truck
Request a flatbed and follow the Tesla manual for Transport Mode and loading. A vehicle that cannot enter Transport Mode may need dollies or self-loading skates.
What information should I give the towing company?
Tesla model and year; charge level; screen access; wheel condition; keys or phone key; pickup access. Also explain any safety hazard or access restriction before the truck is dispatched.
What should I confirm before authorizing service?
Confirm the company name, truck or service type, destination, estimated arrival window, itemized price, mileage, payment method, and possible extra charges.
Find the right help
Compare Tesla towing providers and call directly to confirm current coverage. You can also find towing near you or read How to Tow a Lowered Car Without Damage.